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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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craig weaver

March 26, 2026

5  out of  5
rating by craig weaver
"Matt and his team have always gone above and beyond in addressing any insurance needs or questions I have about my coverage. It's nice to still have the ability to talk to someone in person these days and be able to build a relationship with them."
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Arlene Acosta

March 26, 2026

5  out of  5
rating by Arlene Acosta
"Matt Kunkle State Farm has been nothing short of outstanding! It’s so refreshing to work with a team that is not only professional but also genuinely kind and attentive. They take the time to listen, explain everything clearly, and make sure you’re getting exactly what you need without any pressure. What really stands out is their consistency every interaction has been smooth, helpful, and efficient. Whether it’s answering questions or handling policy changes, they make everything feel easy and stress-free. You can tell they truly care about their clients and take pride in what they do. I highly recommend Matt Kunkle State Farm to anyone looking for dependable service and a team that goes above and beyond!"
We responded:
"Thank you, Arlene!"
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Ramiro Martinez

March 26, 2026

5  out of  5
rating by Ramiro Martinez
"I’m thankful for how kind and helpful Tyra was throughout the process. She answered all my questions and made me feel confident in my coverage. Great experience overall!"
We responded:
"Thank you, Ramiro! We are glad to get to serve you! "
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Madison Martinez

March 26, 2026

5  out of  5
rating by Madison Martinez
"I had a really positive experience with this insurance office. From the moment I walked in, the staff was friendly and took the time to actually listen to what I needed instead of just trying to sell me something. They explained all my options in a way that was easy to understand, which I appreciated since insurance can get confusing fast."
We responded:
"Madison, thanks for your review! "
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Katie

March 26, 2026

5  out of  5
rating by Katie
"These are some really good people at this office. My bestie’s mom passed and they sent her a card in the mail to express their condolences. Small town vibes are the best."
We responded:
"Katie, thank you for the kind words. "
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Justin Lipsey

March 7, 2026

5  out of  5
rating by Justin Lipsey
"Always deal with Caitlyn and have never been let down…We have our Homeowners, Auto, RV, ATV and boat all with this office. Living here in Edgewood I appreciate being able to talk to someone local. I tend to cycle through vehicles and never once have I had any issue getting them removed or added to our policy. We also are in the middle of getting our roof replaced from hail damage and it’s been a great experience so far with State Farm. Glad to be with them. Are they the cheapest? No. But sometimes you get what you pay for. Honestly just being able to talk to someone local at a local office out here in the country makes up for a lot of the price difference. Thank you Caitlyn and your office!!"
We responded:
"Thank you, Justin. You're right, Caitlyn is awesome. Thank you for your business and your kind review. We appreciate you! "
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John

February 20, 2026

1  out of  5
rating by John
"Does not care about their customers at all and is very rude and disrespectful when trying to resolve a simple situation."
We responded:
"John, it was not a simple situation. You requested that State Farm provide you a rental car for a claim when you chose to not carry that coverage. We appreciate your business but we what you asked us to provide is actually impossible and if we did provide it would be illegal. I gave you a solution to work with the rental car companies that State Farm uses to see if they would provide you with our negotiated rate but you were not interested in that. In reply you told me that you wanted me to "make the body shop" give you a rental car. I do not have that ability as they are an entirely separate entity but suggested that you should ask them to do so if you thought it was reasonable. My job is to make sure that you get the money necessary to repair your vehicle, which we have done. Any issues you have with the body shop you chose to use is between you and the body shop. I am sorry that you are disatisfied with our service but you are literally asking for an impossibility and then getting upset with us that we can not make the impossible possible. We wish you the best and remain at your service for anything that is within our ability to provide. "
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John

December 31, 2025

1  out of  5
rating by John
"State Farm left me stranded, their roadside assistance failed me. The office failed me further by not addressing my concerns of how i was left stranded on the side of the road. Two and a half months later my truck is still in the shop, and they refuse to prorate my insurance due to the non usage, nor will they cover my items that were damaged in the accident. What is full coverage insurance for then? You have lost a long time customer."
We responded:
"John, thank you for the review. I am sorry that we have fallen short of your expectations. I hate that you had an issue with your emergency road service. I would love to know the details so that I can relay them to State Farm's vendor who manages that service. It is important to us that you can depend upon that service when you need it. As it relates to the time it is taking for your repairs to be completed, that is unfortunately something out of our control. You are able to select a body shop of your choice. So, while I understand your frustration, I fail to see how that reflects on my business. Is there something specific to my office or State Farm that is causing the delays? If so I would like to know. Likewise, we are not responsible for the inability to cancel or "prorate" your coverage. You have a lien on your vehicle and we cannot cancel or remove your coverage because it is required by your lender. What items are not being covered? Are they items that are part and parcel to your vehicle or are they personal property? The reason I ask is that your coverage is only for the vehicle itself and items that are essential to your vehicle (spare tire, radio etc) rather than personal property that may be in your vehicle (computer, firearm etc). Since we do not insure your home we do not have coverage for the latter but if you are being declined for property related to your vehicle I would love to know so that we can advocate on your behalf. I know you are frustrated and are wanting to cancel your coverage, which is fine, but we are still here to serve you and are ready to do so. Matt "
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Baylee Rowley

August 26, 2025

5  out of  5
rating by Baylee Rowley
"Great experience so far with State Farm(Marina specifically!) Recently moved to New Mexico and needed to switch my auto insurance due to my rate going way up with my other insurance provider. Marina reviewed my policy and was able to match the coverage I had and saved me a good amount of $ per month!"
We responded:
"Thank you, Baylee! We are honored to get to serve you. "
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Brandon Banas

August 8, 2025

1  out of  5
rating by Brandon Banas
"I used to really like this company. But I don't know what's going on now trying to charge me $220.00 extra for a re-newal fee. This is ridiculous. I have been with them for 7 almost 8 years now. Time to switch!!!!"
We responded:
"Hi Brandon, we would love to review your policies with you if you'd like to see if there are ways to reduce your premium. We have been very glad to serve you and do just want to say that my agency plays no role in setting rates. Is there something that my office has done to receive the one star review or is it just the rates charged by State Farm?If it is due to any activity from my office then I'd love to know so that we can improve. If not then I'd humbly ask that you reconsider your 1 star review of my office. Your review is reflective of me and my staff not State Farm as a corporation. Best wishes and I hope to hear from you. "
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Liz Hamilton

May 14, 2025

5  out of  5
rating by Liz Hamilton
"Tyra and Renee are awesome and always take care of my needs!"
We responded:
"thanks for the kind words, Liz and thank you for your business! "
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Diana

October 25, 2024

5  out of  5
rating by Diana
"This state farm office has been fantastic and highly professional. We have appreciated their patience and willingness to break quotes down, answer questions, play with numbers. We have felt they are transparent and not pushy. We went to this office looking for home and car insurance. We would highly recommend this office"
We responded:
"Thank you for the kind words, Diana! We are grateful for your business!"
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Karen Stokes

October 15, 2024

5  out of  5
rating by Karen Stokes
"Great agents, helpful always"
We responded:
"Thank you, Karen!"
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Carolyn Abeita

October 5, 2024

5  out of  5
rating by Carolyn Abeita
"I highly recommend Matt Kunkle and his staff if you want prompt, courteous and professional insurance services. We moved our State Farm accounts to Matt's office because my father's prior State Farm agent never responded to my calls notifying them of my father's death, not even when we asked to transfer our account! Matt on the other hand even answers his own phone!! He and his staff helped us with home and vehicle insurance issues as we handled my father's estate matters. They answered any question or concern we had. Great service!"
We responded:
"Carolyn, thank you for the kind words and the opportunity to serve you!"
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Meg Dior

September 23, 2024

5  out of  5
rating by Meg Dior
"Caitlin is amazing in this office! She is fast efficient and fixes everything in a flash! Great competitive rates as well!!"
We responded:
"Thanks for the review, Meg! I'm glad you had such a positive experience. We appreciate your business!"
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donna gutierrez

August 30, 2024

5  out of  5
rating by donna gutierrez
"Just finished switching ALL of my policies over to State Farm. Caitlyn offered knowledgeable and courteous assistance during the process…and I saved money! Thanks for being local and professional. I highly recommend Matt Kunkle State Farm and his great staff."
We responded:
"Donna, thank you so much for the kind review. I'm so glad to hear that you had such a positive experience with Caitlyn and we look forward to serving you!"
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Amanda Gabaldon

July 18, 2024

5  out of  5
rating by Amanda Gabaldon
"Very professional staff!!!"
We responded:
"Thanks Amanda!"
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Evangeline Sanchez

April 8, 2024

5  out of  5
rating by Evangeline Sanchez
"Always respecful and such a friendly staff."
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Ana Alicia Alvarez

June 15, 2023

5  out of  5
rating by Ana Alicia Alvarez
"Called to get information on my account updated and such! Tyra was of great help, very professional and had a great accommodating attitude! Took her time to make sure you are happy with State Farm and their services! Thank you guys! Ana Alicia"
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CHELSEA Nutt'r

December 21, 2022

5  out of  5
rating by CHELSEA Nutt'r
"I had stopped into this office & Nicole was fantastic. She printed the documents (my agent in california didnt print for me) then faxes them to coorporate; thank you for your help Nicole. Happy holidays."
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Taryn Peel

October 26, 2022

5  out of  5
rating by Taryn Peel
"Very professional and kind"
We responded:
"Thank you for your review. We are appreciative of your business!"
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Meghan Thomas

August 18, 2020

5  out of  5
rating by Meghan Thomas
"Everyone at the office is kind, understanding and so helpful! I am so thankful that I switched my insurance agent and company. Best rates available! Thank you Matt and team!"
We responded:
"Meghan, thanks so much for the kind words and review! We appreciate your business!"
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Gilbert Ortiz

July 17, 2020

5  out of  5
rating by Gilbert Ortiz
"Hands down the best customer service, my family and and I appreciate working with family oriented people ,and they treat me like there own family thank you for out of this world service"
We responded:
"Gilbert, thank you for the great review! We truly appreciate your business and the opportunity to serve you."
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Amanda

March 17, 2020

5  out of  5
rating by Amanda
"Switched from tijeras state farm. And this office in edgewood has a warming welcome to it. Everyone is excited when you walk in and they make it a less uncomfortable enviorment for the customers. I needed to switch insurances once i sold my car and i didnt even need to come in they handled everything on the phone with great customer service. The ladies have a great attitude as well... Not argumentive and always willing to help."
We responded:
"Thank you, Manda. We appreciate you and are happy to get to serve you!"
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Modesto Sanchez

October 29, 2019

5  out of  5
rating by Modesto Sanchez
"Excellent, Needed proof of insurance , only took 5 mins. In and out."